The award is based to the independently operated Nationwide New Homes Survey, one of the most important shopper pleasure surveys in the state, the final results of which can be used by the HBF to work out a star rating to award the housebuilders devoted to meeting customer pleasure specifications. https://kingswoodhomes.uk.com/news/kingswood-earns-coveted-5-star-rating-for-fourth-consecutive-year/